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Patient Registration Section Supervisor-Bixler Emergency Center (Full Time)

Job Description

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 Job Title: Patient Registration Section Supervisor-Bixler Emergency Center (Full Time)
 Company Name: Tallahassee Memorial HealthCare
 Employment Type: Full time (80 ppp)
 Location: TALLAHASSEE, FL, United States
 Department: Patient Access
 Salary: Highly Competitive
 Shift Hours/ Days: Must have flexibility for scheduling any day of week. Must be willing to work rotating shifts.
 Hours/Pay Period: 80
 Degree Required: High School/GED
 Job ID: 13.6563
 Date Posted: Feb 1, 2013
 Years Experience: 2
 Job Category: Clerical/Administrative Support
 Note:  Please read the complete description below before applying for this job.
  Complete Description

The primary responsibility for this position is to ensure a timely and accurate completion of the registration in the Emergency Center. This is accomplished by closely supervising the registration staff and monitoring all registration activity throughout the department. Excellent customer service is the key to success in this position. That is, ensuring that all customers' needs are met and they are treated with respect and dignity.

Ensure that patients receiving services at Tallahassee Memorial Hospital have been assigned the correct insurance plan, policy number and authorization number. Excellent customer service skills are utilized when working with physician offices, third party payers and patients. Financial and insurance information is communicated to Case Management, Utilization Management and Financial Counseling staff when appropriate.

Communicate clearly and effectively with manager, staff and general public and handle stressful situations with tact and diplomacy.

Participates in the hiring, education, mentoring of new hires and complete annual colleague performance reviews.

Maintains required productivity, collections and data accuracy levels according to the department productivity and performance measurements. Ensure appropriate staffing levels at all times for the Emergency Center.

These functions are preformed with the facility's philosophy, policies, procedures and standards. 

The applicant for this position must be able to work rotating shifts

Education: Minimum: High School Diploma or Equivalent Preffered: College Degree in Business or Healthcare.

Required: Minimum: Two years job related experience. Preferred: More than five years of job related experience.

Hiring Range: $12.21-$14.96/hr

 Additional Information

Weekend and/or Holiday Rotation may be required.
Rotating Shifts may be required.